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Welcome to NorthStar Insurance Services!


NorthStar’s office hours are

Monday – Thursday:       8:30 a.m. – 4:30 p.m.

Friday:                                8:30 a.m. – 4:00 p.m.

(Friday summer hours 8:30 a.m. – 3:00 p.m. through August 30th, 2024)


Otherwise through a scheduled appointment.



We can be reached at

Office:                                 781-431-2500

Toll Free:                            800-301-1944

Fax:                                     781-431-6134

Email:                                 info@nsins.com




Claims can be submitted through a form on our website.

Our Claims processing email is:  service@nsins.com.


Emergency claims; Claims on the weekends or after hours, please call:


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Business Insurance Products at Work for You

Our team of experienced professionals at NorthStar Insurance Services provides customized risk management and insurance solutions, tailored to your specific industry and risk profile. With broad access to insurance carriers and a deep knowledge of insurance markets, we work with you to implement the most cost-effective program to fit your specific needs and objectives. We will evaluate your operations, the exposures you face and how to effectively mitigate, avoid and transfer your risks. We treat your business and its risks as if they were our own, working to uncover any gaps or overlaps and putting into place the program you need to continue to grow with peace of mind.

Our Commercial & Property & Casualty Product Offerings

A well-crafted insurance program is vital in protecting an organization and its people from the potential for catastrophic loss. Whether you own a real estate firm looking for a package solution to cover risks in multiple locations or a manufacturing company that requires robust Equipment Breakdown coverage to step in the event of a loss of a piece of critical machinery, NorthStar will put together the coverages you need. Our business insurance product solutions include the following:

  • Property
  • General Liability
  • Auto/Fleet
  • Workers’ Compensation
  • Umbrella/Excess Liability
  • Product Liability
  • Inland Marine
  • Ocean Cargo
  • Professional Liability
  • Errors & Omissions Liability
  • Data Breach/Data Privacy
  • Employment Practices Liability
  • Directors’ & Officers’ Liability
  • Fiduciary Liability
  • Environmental
  • Pollution Liability
  • International Exposures
  • Surety Bonds

More than Your Insurance Advisor, We’re Your Risk Management Partners

At NorthStar, we take a look at your total cost of risk and how to mitigate losses and lower expenses. This not only involves looking at your insurance program to evaluate if it is addressing your needs both from a coverage and price perspective but it also means providing you with risk management consulting services to help you gain control over your costs.  From loss control and safety services to claims management and alternative risk transfer solutions, our staff will determine the best way to drive down costs while providing you with the protection you and your business requires.

We Expect More of Ourselves So You Get More

We take pride in our high-level industry expertise, attention to detail, and diligence in serving our clients’ needs every day. Our team of experts believes in a simple philosophy: that we should provide our clients the same dedicated level of attention and service that we would expect if our positions were reversed. We take our stewardship obligation to our clients very seriously, and work tirelessly to constantly exceed expectations. Find out how we make a difference in the way we approach your insurance needs. Give us a call at (800) 301-1944.