Welcome to NorthStar Insurance Services, Inc. We are here and happy to serve you. Learn More.

Welcome to NorthStar Insurance Services!


NorthStar’s office hours are

Monday – Thursday:       8:30 a.m. – 4:30 p.m.

Friday:                                8:30 a.m. – 4:00 p.m.


Otherwise through a scheduled appointment.



We can be reached at

Office:                                 781-431-2500

Toll Free:                            800-301-1944

Fax:                                     781-431-6134

Email:                                 info@nsins.com




Claims can be submitted through a form on our website.

Our Claims processing email is:  service@nsins.com.


Emergency claims; Claims on the weekends or after hours, please call:


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Nothing Says Welcome Like Our Retail & Hospitality Insurance Programs

Massachusetts-based NorthStar Insurance Services, a leading provider of insurance and risk management services in New England, has established a stellar reputation in serving the insurance needs of the retail and hospitality sector in the region. For more than two decades, restaurants, bars, nightclubs and others in hospitality have turned to us for our expertise in providing a total insurance and risk management solution tailored for them.

From Our Plate to Yours

We offer a full plate of insurance products to our clients in the retail and hospitality sector, backed by financially strong insurers to provide you with specialized coverages to address your unique exposures that could impact your operation and reputation. This includes everything from food contamination to  equipment breakdown, pollution liability hazards, assault & battery, and employee injuries – just to name a few. Our products include:

  • General Liability
  • Property/Inland Marine
  • Business Income & Extra Expense
  • Commercial Auto/Fleet
  • Food Spoilage
  • Liquor Liability
  • Pollution Liability
  • Umbrella/Excess Liability
  • Employee Dishonesty
  • Cyber Liability
  • Workers’ Compensation
  • Employment Practices Liability
  • Employee Benefits
  • Personal Lines

We are proud to be a member of the Massachusetts Restaurant Association (MRA).

Beyond Insurance

In addition to our tailored insurance products, NorthStar’s team also offers distinctive value-added services to our clients. These services include, but are not limited to, the following:

  • Claims Management & Advocacy
  • Risk Management Review & Analysis
  • Loss Control & Safety Analysis
  • Current Policy Review & Analysis
  • Workers’ Compensation Experience Rating Review/Projection
  • Employee Benefit Program Review & Analysis

We Expect More of Ourselves So You Get More

We take pride in our high-level industry expertise, attention to detail, and diligence in serving our clients’ needs every day. Our team of experts believes in a simple philosophy: that we should provide our clients the same dedicated level of attention and service that we would expect if our positions were reversed. We take our stewardship obligation to our clients very seriously, and work tirelessly to constantly exceed expectations. Find out how we make a difference in the way we approach your insurance needs. Give us a call at (800) 301-1944.