We are open for business and ready to help you. Learn More.

NorthStar Insurance Services is open for business on our normal schedule:

Monday through Friday: 8:30am to 4:30pm

We can be reached at 781.431.2500 or info@nsins.com

Our claims processing email is: service@nsins.com.

Claims can also be submitted through a form on our website, and you can request Certificates of Insurance.

We have also posted information about business interruption insurance, which we hope you find helpful, and we will continue to provide updates as more information becomes available.

For their safety, most of our employees are working from home and are available via telephone and email. We will strive to deliver the same level of exceptional service and professionalism that you are used to and to help you with all of your insurance needs during this difficult time.

We hope that you and your families stay safe and in good health. Please do not hesitate to reach out to us with any questions or concerns.

The NorthStar Insurance Services team

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Nothing Says Welcome Like Our Retail & Hospitality Insurance Programs

Massachusetts-based NorthStar Insurance Services, a leading provider of insurance and risk management services in New England, has established a stellar reputation in serving the insurance needs of the retail and hospitality sector in the region. For more than two decades, restaurants, bars, nightclubs and others in hospitality have turned to us for our expertise in providing a total insurance and risk management solution tailored for them.

From Our Plate to Yours

We offer a full plate of insurance products to our clients in the retail and hospitality sector, backed by financially strong insurers to provide you with specialized coverages to address your unique exposures that could impact your operation and reputation. This includes everything from food contamination to  equipment breakdown, pollution liability hazards, assault & battery, and employee injuries – just to name a few. Our products include:

  • General Liability
  • Property/Inland Marine
  • Business Income & Extra Expense
  • Commercial Auto/Fleet
  • Food Spoilage
  • Liquor Liability
  • Pollution Liability
  • Umbrella/Excess Liability
  • Employee Dishonesty
  • Cyber Liability
  • Workers’ Compensation
  • Employment Practices Liability
  • Employee Benefits
  • Personal Lines

We are proud to be a member of the Massachusetts Restaurant Association (MRA).

Beyond Insurance

In addition to our tailored insurance products, NorthStar’s team also offers distinctive value-added services to our clients. These services include, but are not limited to, the following:

  • Claims Management & Advocacy
  • Risk Management Review & Analysis
  • Loss Control & Safety Analysis
  • Current Policy Review & Analysis
  • Workers’ Compensation Experience Rating Review/Projection
  • Employee Benefit Program Review & Analysis

We Expect More of Ourselves So You Get More

We take pride in our high-level industry expertise, attention to detail, and diligence in serving our clients’ needs every day. Our team of experts believes in a simple philosophy: that we should provide our clients the same dedicated level of attention and service that we would expect if our positions were reversed. We take our stewardship obligation to our clients very seriously, and work tirelessly to constantly exceed expectations. Find out how we make a difference in the way we approach your insurance needs. Give us a call at (800) 301-1944.