Welcome to NorthStar Insurance Services. We are here and happy to help you. Learn More.

Welcome to NorthStar Insurance Services!


NorthStar’s office hours are

Monday – Thursday:       8:30 a.m. – 4:30 p.m.

Friday:                                8:30 a.m. – 4:00 p.m.


Otherwise through a scheduled appointment.



We can be reached at

Office:                                 781-431-2500

Toll Free:                            800-301-1944

Fax:                                     781-431-6134

Email:                                 info@nsins.com




Claims can be submitted through a form on our website.

Our Claims processing email is:  service@nsins.com.


Emergency claims; Claims on the weekends or after hours, please call:


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Addressing the Challenges of Municipalities & Public Entities

Municipalities and public entities have complex and challenging risks to manage, including, for example, exposures stemming from property risks as a result of aging infrastructure and increased liability claims due to greater scrutiny of police actions, among other issues. To address these exposures and others requires an insurance broker familiar with the unique risks the public sector faces and how to best mitigate and transfer these risks, and one who has the markets to underwrite the coverage required to respond in the event of potential losses. This broker – and your partner – is NorthStar Insurance Services.

What Sets Us Apart

The professional team at NorthStar understands how the operating environment of public entities shapes your risk transfer approach and requirements. What truly sets us apart is our extensive specialized expertise of the public entity insurance business, combined with our focus to offer flexible, innovative and intelligent programs that meet your special needs. We also have longstanding relationships with carriers that specialize in providing insurance products for municipalities and public entities.

Who We Insure

We provide insurance products – from General Liability to Property, Environmental Liability, Commercial Auto, Crime, Cyber Liability, Law Enforcement Liability, Employment Practices Liability, and Workers’ Compensation – for a wide range of public sector clients, including:

  • Cities and Townships
  • School Districts & Fire Departments
  • Police Departments
  • Emergency Medical Services

We can also assist you with risk sharing pools, risk retention strategies and non-insurance approaches. In addition, our benefits consultants are available to design a program that not only protects the health and wellbeing of your employees but that also meets your entity’s budgetary parameters.

We Expect More of Ourselves So You Get More

We take pride in our high-level industry expertise, attention to detail, and diligence in serving our clients’ needs every day. Our team of experts believes in a simple philosophy: that we should provide our clients the same dedicated level of attention and service that we would expect if our positions were reversed. We take our stewardship obligation to our clients very seriously, and work tirelessly to constantly exceed expectations. Find out how we make a difference in the way we approach your insurance needs. Give us a call at (800) 301-1944.