We are open for business and ready to help you. Learn More.

NorthStar Insurance Services is open for business on our normal schedule:

Monday through Friday: 8:30am to 4:30pm

We can be reached at 781.431.2500 or info@nsins.com

Our claims processing email is: service@nsins.com.

Claims can also be submitted through a form on our website, and you can request Certificates of Insurance.

We have also posted information about business interruption insurance, which we hope you find helpful, and we will continue to provide updates as more information becomes available.

For their safety, most of our employees are working from home and are available via telephone and email. We will strive to deliver the same level of exceptional service and professionalism that you are used to and to help you with all of your insurance needs during this difficult time.

We hope that you and your families stay safe and in good health. Please do not hesitate to reach out to us with any questions or concerns.

The NorthStar Insurance Services team

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Healthcare & Senior Care Insurance Solutions for Today & Beyond

The healthcare and senior care industry – from independent living facilities to home health care, assisted living facilities and nursing homes – is continually growing and transforming as our population ages. The U.S. Census Bureau estimates that by 2050 the population of people over the age of 65 will nearly double from 47.8 million to 88 million. There are many opportunities for health care facilities to meet the increasing demand of this population with additional services, staffing and the adoption of new technology. Along with these opportunities also come new challenges. That’s where NorthStar Insurance Services steps in: to help you mitigate and transfer these risks so you can continue to serve those in your care.

Who We Insure

The healthcare and senior care industry is made up of various segments requiring the expertise and experience of insurance professionals that understand the exposures inherent in providing the many services involved with caring for others. NorthStar’s industry focus is in many of these segments, partnering with organizations to provide a total insurance solution. These include:

  • Physician Offices
  • Health & Wellness Offices, including Outpatient Care Centers, Diagnostic Imaging Centers, Home Health Care Centers
  • Residential Health & Social Service Facilities, including Nursing Care Facilities and Assisted Living Facilities
  • Independent Living Facilities
  • Continuing Care Retirement Communities
  • General Medical & Surgical Hospitals
  • Medical Laboratories
  • Ambulance Services

Essential Coverages

There are many insurance products that go into putting together a broad, comprehensive and affordable program for healthcare and senior care facilities. Included among these are:

  • General Liability
  • Medical Professional Liability Insurance/Medical Malpractice
  • Abuse & Molestation Liability
  • Property including Equipment Breakdown, Business Interruption
  • Commercial Auto Liability
  • Directors & Officers Liability
  • Employment Practices Liability
  • Commercial Umbrella Liability
  • Workers’ Compensation

Taking Risk Head On

In addition to being recognized for our industry experience and expertise in insuring healthcare and senior care facilities, NorthStar is also known for our proactive approach in helping mitigating risk for our clients. We provide claims management and advocacy, Workers’ Comp experience rating review/projection job safety and loss control advice, contract review and management, and risk management review and analysis – all value-added services designed to minimize your potential for loss and drive down costs.

We Expect More of Ourselves So You Get More

We take pride in our high-level industry expertise, attention to detail, and diligence in serving our clients’ needs every day. Our team of experts believes in a simple philosophy: that we should provide our clients the same dedicated level of attention and service that we would expect if our positions were reversed. We take our stewardship obligation to our clients very seriously, and work tirelessly to constantly exceed expectations. Find out how we make a difference in the way we approach your insurance needs. Give us a call at (800) 301-1944.