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Welcome to NorthStar Insurance Services!


NorthStar’s office hours are

Monday – Thursday:       8:30 a.m. – 4:30 p.m.

Friday:                                8:30 a.m. – 4:00 p.m.

(Friday summer hours 8:30 a.m. – 3:00 p.m. through August 30th, 2024)


Otherwise through a scheduled appointment.



We can be reached at

Office:                                 781-431-2500

Toll Free:                            800-301-1944

Fax:                                     781-431-6134

Email:                                 info@nsins.com




Claims can be submitted through a form on our website.

Our Claims processing email is:  service@nsins.com.


Emergency claims; Claims on the weekends or after hours, please call:


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Open the Door to Our Insurance Expertise for Condo/Community Associations

NorthStar Insurance Services partners with condominium/community associations throughout New England to address your unique exposures, including those that stem from general liability injuries and property loss disputes, directors and officers liability, employee theft of association funds, cyber liability and much more. The insurance products we procure for our clients are backed by the financial strength of leading insurance carriers that specialize in this industry sector.

The hallmark of NorthStar’s success is based on our experience, knowledge and unparalleled customer service, with our focus on ensuring that your association, board, and its assets are properly protected when the unexpected happens. Our dedicated staff analyzes each association’s exposures to design a tailored program that best fits its risk profile.

Our Coverage Solutions

We offer a complete portfolio of commercial insurance products for condo and community associations, including but not limited to:

  • General Liability including Special Events coverage for large community events
  • Property
  • Boiler & Machinery/Equipment Breakdown
  • Sewer Backup Coverage
  • Flood Insurance
  • Pollution Liability
  • Crime & Fidelity
  • Cyber Liability
  • Directors & Officers Liability
  • Commercial Automobile
  • Commercial Umbrella Liability
  • Workers’ Compensation

Whether your condo complex has five units or 500, we can implement a program that addresses your risks.

Our Industry Affiliations

NorthStar is proud to be a member of the following associations, enabling our staff to continually keep up to date with trends impacting condo associations/community associations so that we can better serve you and the industry:

  • Community Association Institute of New England (CAINE)
  • Institute of Real Estate Management – Boston Chapter (IREM)

We Expect More of Ourselves So You Get More

We take pride in our high-level industry expertise, attention to detail, and diligence in serving our clients’ needs every day. Our team of experts believes in a simple philosophy: that we should provide our clients the same dedicated level of attention and service that we would expect if our positions were reversed. We take our stewardship obligation to our clients very seriously, and work tirelessly to constantly exceed expectations. Find out how we make a difference in the way we approach your insurance needs. Give us a call at (800) 301-1944.