We are open for business and ready to help you. Learn More.

NorthStar Insurance Services is open for business on our normal schedule:

Monday through Friday: 8:30am to 4:30pm

We can be reached at 781.431.2500 or info@nsins.com

Our claims processing email is: service@nsins.com.

Claims can also be submitted through a form on our website, and you can request Certificates of Insurance.

We have also posted information about business interruption insurance, which we hope you find helpful, and we will continue to provide updates as more information becomes available.

For their safety, most of our employees are working from home and are available via telephone and email. We will strive to deliver the same level of exceptional service and professionalism that you are used to and to help you with all of your insurance needs during this difficult time.

We hope that you and your families stay safe and in good health. Please do not hesitate to reach out to us with any questions or concerns.

The NorthStar Insurance Services team

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Claims Reporting & Service

Please allow the dedicated claims staff at NorthStar Insurance Services to guide you through the claims process. We will work with you every step of the way to make sure you are treated fairly, and to assure that you receive the maximum benefit from your insurance coverage. Entrusting your claims handling to one of our knowledgeable staff members will minimize the disruption to your business or personal life.
Our staff is available Monday through Friday between 8:00am and 4:30pm. Outside of these hours, NorthStar has partnered with McCormack Adjusters to assist you in reporting your claims.

After-Hours Claim Reporting
1-800-972-5399
Employer’s First Report of Injury
(Workers’ Compensation Form 101)

Please call us, email us, or complete the form below and we will contact you by phone or email in order to assist you in reporting your claim!

We Expect More of Ourselves So You Get More

We take pride in our high-level industry expertise, attention to detail, and diligence in serving our clients’ needs every day. Our team of experts believes in a simple philosophy: that we should provide our clients the same dedicated level of attention and service that we would expect if our positions were reversed. We take our stewardship obligation to our clients very seriously, and work tirelessly to constantly exceed expectations. Find out how we make a difference in the way we approach your insurance needs. Give us a call at (800) 301-1944.