We are open for business and ready to help you. Learn More.

NorthStar Insurance Services is open for business on our normal schedule:

Monday through Friday: 8:30am to 4:30pm

We can be reached at 781.431.2500 or info@nsins.com

Our claims processing email is: service@nsins.com.

Claims can also be submitted through a form on our website, and you can request Certificates of Insurance.

We have also posted information about business interruption insurance, which we hope you find helpful, and we will continue to provide updates as more information becomes available.

For their safety, most of our employees are working from home and are available via telephone and email. We will strive to deliver the same level of exceptional service and professionalism that you are used to and to help you with all of your insurance needs during this difficult time.

We hope that you and your families stay safe and in good health. Please do not hesitate to reach out to us with any questions or concerns.

The NorthStar Insurance Services team

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<h2>Start your career<br />
with Northstar.</h2>

Start your career
with Northstar.

Apply Today

Sales-Property & Casualty Client Relationship Manager

 

Tired of the grind and want to make a change?
Step up to Executive Account Management.


Are you tired of the endless prospecting and daily grind to meet monthly sales goals, but love to build lasting client relationships while offering expert risk management advice? If so, NorthStar has just the right unique opportunity for you, become a Client Relationship Manager (we call this position Account Executive)! This is not a sales position (although we do pay commissions if you bring an account to us).

NorthStar Insurance, one of New England’s leading independent insurance agents, is seeking a Property & Casualty Client Relationship Manager (Account Executive) to help with our growth and account retention. We are a large, vibrant, fast-growing agent centrally located in the western suburbs of Boston convenient to major routes. We are seeking an experienced insurance professional to interact with and manage an assigned group of important accounts. This critical role requires management of the client relationship, ongoing management of coverage and risk management delivery, expansion of coverage and account retention. Again, this role does not have sales or new business goals.  

Job Responsibilities:

  • Acts as lead consultant and primary point of contact for a wide array of commercial clients of varying size and complexity
  • Maintains responsibility for overall client relationship, account retention and the accurate and timely delivery of exceptional service
  • Educates and advises clients on insurance needs based on a comprehensive understanding of their business. Identifies & recommends products/insurance programs to meet such needs
  • Provides guidance, direction and oversight to Account Managers regarding marketing avenues and strategies, proposal and summary development, and problem solving direction
  • Maintains relationships with insurance carriers and knowledge of their products. Guides, or actively facilitates, insurance carrier negotiations regarding coverage and pricing
  • Takes the lead in managing the renewal cycle, ensuring an appropriate strategy and execution of plan in accordance with workflows and procedures
  • Keeps clients apprised of emerging industry trends, events, and pertinent coverage considerations
  • Maintains accurate electronic client account records and adheres to agency procedures
  • Educates and mentors Account Managers in all aspects of role on a day to day basis
  • NorthStar management reserves the right to amend duties as might be necessary
 

Core Competencies:

  • Exceptional aptitude for customer service and nurturing long term, trusting relationships
  • Highly accountable, resourceful and flexible
  • Proven in-depth understanding of Commercial Lines Coverages
  • Outstanding presentation skills with a variety of audiences
  • Excellent written and verbal communication skills
  • Effective time management and problem solving skills
  • Minimum of 3 years of commercial lines insurance experience in a Sales or Account Executive position
  • Property & casualty license required
  • Proficiency with standard technology resources
 

Compensation and Benefits:

  • Competitive compensation
  • Full-time benefits package including medical, dental, life, disability, and 401K
  • Healthy, positive culture
 

Role requires onsite presence in 2021 and beyond. Limited remote hours can be discussed, but this will be a role requiring an onsite presence and prior agency experience. No relocation assistance provided.

NorthStar Insurance Services, Inc. is an Equal Opportunity Employer.

Apply Today

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    We Expect More of Ourselves So You Get More

    We take pride in our high-level industry expertise, attention to detail, and diligence in serving our clients’ needs every day. Our team of experts believes in a simple philosophy: that we should provide our clients the same dedicated level of attention and service that we would expect if our positions were reversed. We take our stewardship obligation to our clients very seriously, and work tirelessly to constantly exceed expectations. Find out how we make a difference in the way we approach your insurance needs. Give us a call at (800) 301-1944.