We are open for business and ready to help you. Learn More.

NorthStar Insurance Services is open for business, operating on our summer schedule:

Monday through Thursday: 8:30am to 4:30pm
Friday: 8:30am to 3:00pm

After Labor Day, our hours will revert to our normal schedule:
Monday through Thursday: 8:30am to 4:30pm

We can be reached at 781.431.2500 or info@nsins.com

Our claims processing email is: service@nsins.com.

Claims can also be submitted through a form on our website, and you can request Certificates of Insurance.

We have also posted information about business interruption insurance, which we hope you find helpful, and we will continue to provide updates as more information becomes available.

For their safety, most of our employees are working from home and are available via telephone and email. We will strive to deliver the same level of exceptional service and professionalism that you are used to and to help you with all of your insurance needs during this difficult time.

We hope that you and your families stay safe and in good health. Please do not hesitate to reach out to us with any questions or concerns.

The NorthStar Insurance Services team

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<h2>Start your career<br />
with Northstar.</h2>

Start your career
with Northstar.

Apply Today

Personal Lines Assistant Manager


Our growth requires more help! NorthStar Insurance, one of New England’s leading independent insurance agents, is seeking an account executive to help with our growth. We are a large, vibrant, fast growing agent who is centrally located in the western suburbs of Boston convenient to major routes.

Under the direction of the Personal Lines Manager and Vice President of Operations, provide Personal Lines management support in assisting in the management of the personal lines department.



  • Assist in the selection, training, and supervising of personal lines account managers and in the evaluation of PL performance reviews
  • Train and supervise adherence to company’s process and procedure and keep the team up to date on rate, form, and coverage changes
  • Provide assistance to the team, producers and clients in problem solving and client service
  • Assist in the planning and implementation of the agency's Personal Lines marketing program
  • Keep alert to Personal Lines market conditions by continually communicating with company Personal Lines underwriters
  • Continuous professional development through seminars and classes for skill and knowledge development
  • The ability to perform all duties of the Personal Lines Account Manager position by supporting the day to day responsibilities
  • Manage a small book of business
  • Develop and run activity reports for management
  • All other duties that may apply


  • Authorize Personal Lines coverage binding within authority granted by the carrier
  • Work with carriers as needed
  • Work with producers and other team members
  • Maintain client files and client communications
  • Recommend rewards, promotions, and other actions for department team members
  • Approve requisitions for supplies and equipment in the Personal Lines unit
  • Approve training and seminar attendance by the Personal Lines CSRs


  • Submit required reports to management in a timely manner
  • Adhere to and comply with established agency procedures
  • Manage expenses within the department for budget compliance
  • Be responsible for degree and quality of development of personnel supervised
  • Obtain two expiration dates per week
  • Responsible for the delivery of exceptional client service for the department

NorthStar Insurance Services, Inc. is an Equal Opportunity Employer.

Apply Today

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We Expect More of Ourselves So You Get More

We take pride in our high-level industry expertise, attention to detail, and diligence in serving our clients’ needs every day. Our team of experts believes in a simple philosophy: that we should provide our clients the same dedicated level of attention and service that we would expect if our positions were reversed. We take our stewardship obligation to our clients very seriously, and work tirelessly to constantly exceed expectations. Find out how we make a difference in the way we approach your insurance needs. Give us a call at (800) 301-1944.