We are open for business and ready to help you. Learn More.

NorthStar Insurance Services is open for business on our normal schedule:

Monday through Friday: 8:30am to 4:30pm

We can be reached at 781.431.2500 or info@nsins.com

Our claims processing email is: service@nsins.com.

Claims can also be submitted through a form on our website, and you can request Certificates of Insurance.

We have also posted information about business interruption insurance, which we hope you find helpful, and we will continue to provide updates as more information becomes available.

For their safety, most of our employees are working from home and are available via telephone and email. We will strive to deliver the same level of exceptional service and professionalism that you are used to and to help you with all of your insurance needs during this difficult time.

We hope that you and your families stay safe and in good health. Please do not hesitate to reach out to us with any questions or concerns.

The NorthStar Insurance Services team

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<h2>Start your career<br />
with Northstar.</h2>

Start your career
with Northstar.

Apply Today

Commercial Lines Account Manager

Are you ready to “Step Up” and join the best service organization in the insurance business?

NorthStar Insurance is looking for a results-oriented, experienced Commercial Lines Account Manager who is highly customer service focused and enjoys working in a fast-paced, professional environment. If you do a great job and are fully committed to being a great team player you will thrive at NorthStar.

Job Responsibilities:

  • Service all aspects of our clients’ insurance needs, usually in partnership with an Account Executive or Producer, from renewal preparation and marketing to policy administration
  • Gather information from clients and prepare applications for submission to insurance carriers
  • Prepare proposals and insurance summaries based on evaluation of client coverage needs
  • Process new business, renewals, endorsements, cancellations and rewrites
  • Explain insurance policies and coverages, suggest coverage enhancements, and resolve general customer inquiries
  • Maintain accurate electronic client account records and adhere to agency procedures
  • Nurture strong relationships with clients and insurance carrier representatives

Core Competencies:

  • Exceptional aptitude for customer service
  • Excellent time management skills and a sense of urgency
  • Proven hands on experience with an in-depth understanding of Commercial Lines Coverages
  • Minimum of 3 years of insurance agency experience in an Account Manager or similar role required
  • Currently managing a commercial book valued between $2-3+M
  • Experience providing heavy supporting assistance to a book of business
  • Detail oriented with strong written and verbal communication skills
  • Outstanding team player and collaborator
  • In-depth technical knowledge of commercial lines coverages and exposures
  • Property & casualty license preferred
  • Proficiency with Microsoft Office and electronic database software preferred
  • Upbeat attitude and problem solving skills; able to work on a 2 to 3 person team to provide outstanding service

Compensation and Benefits:

  • Competitive compensation
  • Full-time benefits package including medical, dental, life, disability, 401K, vacation and sick time
  • Healthy, positive culture

Note: NorthStar Insurance is not easily accessible by public transportation.

NorthStar Insurance Services, Inc. is an Equal Opportunity Employer.

Job Type: Full-time

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    We Expect More of Ourselves So You Get More

    We take pride in our high-level industry expertise, attention to detail, and diligence in serving our clients’ needs every day. Our team of experts believes in a simple philosophy: that we should provide our clients the same dedicated level of attention and service that we would expect if our positions were reversed. We take our stewardship obligation to our clients very seriously, and work tirelessly to constantly exceed expectations. Find out how we make a difference in the way we approach your insurance needs. Give us a call at (800) 301-1944.