We are open for business and happy to help you. Learn More.

NorthStar Insurance Services is open for business on our normal schedule:

Monday through Friday: 8:30am to 4:30pm

We can be reached at 781.431.2500 or info@nsins.com

Our claims processing email is: service@nsins.com.

Claims can also be submitted through a form on our website, and you can request Certificates of Insurance.

We have also posted information about business interruption insurance, which we hope you find helpful, and we will continue to provide updates as more information becomes available.

For their safety, most of our employees are working from home and are available via telephone and email. We will strive to deliver the same level of exceptional service and professionalism that you are used to and to help you with all of your insurance needs during this difficult time.

We hope that you and your families stay safe and in good health. Please do not hesitate to reach out to us with any questions or concerns.

The NorthStar Insurance Services team

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A Great Place to Work, Thrive

Founded in 1995, NorthStar Insurance Services today is one of New England’s leading insurance brokers. Our success is made possible by our pledge to our clients to be the best provider of insurance and risk management services and our commitment to the tremendous talent that makes up our organization. Not only are we dedicated to our longstanding client relationships, but we are also equally devoted to building long-term, rewarding relationships with the people who choose to join our team.


Our philosophy and the values by which we live and work are designed to champion our people and help them achieve their full potential.

  • We are a great fit for individuals looking for a career, not a job
  • We take a team approach
  • We are passionate about our business and serving our customers
  • We have high expectations for our employees and reward commensurately
  • We are proud that many of our employees have been with us 5, 10, even 20+ years! They’ve helped us maintain a client retention rate of over 96%
  • We value process and structure in our pursuit to provide industry-leading service


We value continuous learning and provide training and coaching to support career advancement.

  • We strive to have fun while we build and grow our business:
    • Trivia nights
    • December shopping days
    • Flexible work hours and telecommuting opportunities coming in 2020
    • Celebrations
    • Early close on summer Fridays
    • On-site fitness
  • As part of our benefits package, we offer
    • Company 401(k) plan
    • Generous insurance benefits
    • Flexible spending accounts
    • Commissions for all employees
    • And more!


“Our benefits are great.”

“We treat customers the way we would want to be treated.”

“Ed cares. He cares about us.”

“We work as a team.”

“Our pay scale is good.”

“There are opportunities to learn here.”

“I truly believe we are the best in our business.”

“I recommend us all the time to friends and family and I mean it.”

“I feel like we support employees here, especially when there is a personal or a medical issue.”

“I am grateful that I work here.”


Commercial Lines Account Manager

NorthStar Insurance is looking for a results-oriented, experienced Commercial Lines Account Manager who is highly customer service focused and enjoys working in a fast-paced, professional environment. If you do a great job and are fully committed to being a great team player you will thrive at NorthStar.

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Sales-Property & Casualty Client Relationship Manager

We are seeking a Sales-Property & Casualty Client Relationship Manager (Account Executive) to help with our growth and account retention. We are a large, vibrant, fast-growing agent centrally located in the western suburbs of Boston convenient to major routes.

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Administrative & Bookkeeping Assistant

This is a high growth potential position

NorthStar Insurance is currently seeking a results-oriented candidate who has the ability to work in a team-oriented environment.

Apply Today

We Expect More of Ourselves So You Get More

We take pride in our high-level industry expertise, attention to detail, and diligence in serving our clients’ needs every day. Our team of experts believes in a simple philosophy: that we should provide our clients the same dedicated level of attention and service that we would expect if our positions were reversed. We take our stewardship obligation to our clients very seriously, and work tirelessly to constantly exceed expectations. Find out how we make a difference in the way we approach your insurance needs. Give us a call at (800) 301-1944.