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Welcome to NorthStar Insurance Services!


NorthStar’s office hours are

Monday – Thursday:       8:30 a.m. – 4:30 p.m.

Friday:                                8:30 a.m. – 4:00 p.m.


Otherwise through a scheduled appointment.



We can be reached at

Office:                                 781-431-2500

Toll Free:                            800-301-1944

Fax:                                     781-431-6134

Email:                                 info@nsins.com




Claims can be submitted through a form on our website.

Our Claims processing email is:  service@nsins.com.


Emergency claims; Claims on the weekends or after hours, please call:


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Meet Our Leadership

Get to know NorthStar Insurance Services and the people who are committed to providing you with real value.

Edward B. Pierce, Jr.

Founder & President

Ed is responsible for development and implementation of the overall mission, strategy and direction of NorthStar. In addition to managing our insurance operation, he has significant client relationship responsibilities.

In 1995, Ed and Michael Griffin (retired) founded NorthStar in order to create an insurance operation dedicated to superior service and excellence in the delivery of risk management and insurance services. NorthStar quickly became one of the fastest-growing insurance operations in the Northeast and today is one of the largest independently owned insurance agents and brokers in New England.

Ed has served on producer advisory councils for numerous insurance companies including: Arbella, Commercial Union, Travelers, Peerless, One Beacon, USF&G and Central Insurance Group.

He is married with two sons.

Gregory G. Pierce

CPA, Senior Vice President and Director of Business Development

Greg is responsible for executing NorthStar’s marketing, sales and business development efforts, and is on NorthStar’s executive management team.

Greg began his career as an associate at Ernst & Young LLP, a “Big 4” professional services firm. At Ernst & Young, he was a member of the Transaction Advisory Services division, and prior to that was an Associate in the Assurance and Advisory Business Services division. Since joining the NorthStar team in 2010, Greg has focused his efforts on building NorthStar’s marketing efforts within a number of targeted industries including construction, real estate, technology, emerging growth and manufacturing.

Greg graduated Magna Cum Laude from the University of Notre Dame with a Master of Science in Accountancy, and received a Bachelor of Arts in Economics & Business from Lafayette College, where he played on the varsity lacrosse team. He earned the Certified Public Accountant (CPA) designation in May 2010, and also earned the Licensed Insurance Advisor (LIA) designation in March 2012.

Timothy Tramonte

Senior Vice President

Tim is a Senior Vice President at NorthStar and has over 20 years of insurance experience. Tim is responsible for and oversees the delivery of service on a group of key accounts. He also assists in the oversight of the firm’s commercial insurance operations and client services, and is a member of NorthStar’s executive management team.

Tim started his insurance career in 1994 as a producer at a family owned agency and in 1999 he was promoted to Commercial Department Manager. His duties included overseeing the daily operations of the department, account handling and sales. In 2000 he was named Vice President at which time his duties included sales, oversight of the insurance needs of larger commercial clients, talent acquisition, human resource responsibilities and assisting in the day-to-day operation of the agency.

Tim later became Branch Manager for one of the largest independently owned insurance brokerage operations in New England. He was responsible for all aspects of the branch including staff management, sales, management of mid-level and large commercial accounts, client services, talent acquisition and human resource duties.

Tim has served on several advisory councils for many insurance companies, including Travelers, National Grange Mutual, and served as National Co-Chair for Merchants Insurance Group Agency Council.

He is a graduate of Worcester State University.

In Memoriam: Joseph D. Flynn

We would like to honor our colleague and friend Joe Flynn, who was fatally injured in a tragic accident in February 2017.

Joe joined NorthStar in June 1997 as Senior Vice President, and was responsible for overseeing the delivery of service to a key group of accounts. In 2012 Joe became a shareholder in NorthStar and was promoted to Executive Vice President.  Joe also served on NorthStar’s Executive Management Team.

Joe started his insurance career as an underwriter with The Hartford Insurance Company. He subsequently joined legendary insurance broker O’Brion, Russell & Co. Through a series of mergers, international broker Aon became the surviving operating entity. Through all of the changes, Joe was the executive in charge of a significant group of large and complicated accounts.

Joe graduated from Fairfield University where he played on the varsity hockey team.

Joe is survived by his wife, two daughters and his son.

We miss Joe’s exceptional level of professionalism, his everlasting great attitude and spirit and, above all, we miss his friendship.

We Expect More of Ourselves So You Get More

We take pride in our high-level industry expertise, attention to detail, and diligence in serving our clients’ needs every day. Our team of experts believes in a simple philosophy: that we should provide our clients the same dedicated level of attention and service that we would expect if our positions were reversed. We take our stewardship obligation to our clients very seriously, and work tirelessly to constantly exceed expectations. Find out how we make a difference in the way we approach your insurance needs. Give us a call at (800) 301-1944.