Welcome to NorthStar Insurance Services. We are here and ready to serve you. Learn More.

Welcome to NorthStar Insurance Services!


NorthStar’s office hours are

Monday – Thursday:       8:30 a.m. – 4:30 p.m.

Friday:                                8:30 a.m. – 4:00 p.m.

(Friday summer hours 8:30 a.m. – 3:00 p.m. through August 30th, 2024)


Otherwise through a scheduled appointment.



We can be reached at

Office:                                 781-431-2500

Toll Free:                            800-301-1944

Fax:                                     781-431-6134

Email:                                 info@nsins.com




Claims can be submitted through a form on our website.

Our Claims processing email is:  service@nsins.com.


Emergency claims; Claims on the weekends or after hours, please call:


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In today’s world, business owners, managers and executives are faced with many significant risks, uncertainties and challenges. At NorthStar, we strive to be your trusted partner and advocate in navigating an ever-changing and complex risk management environment.

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Our qualified consultants will help you understand today’s complex benefits landscape, and assist you in finding more cost-effective benefit solutions that serve to attract and retain talent. We offer a comprehensive portfolio of products that will fit all of your corporate benefit needs and provide the highest satisfaction level among your employees.

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We are passionate in our dedication to excellence in the delivery of insurance services to individuals and families. We provide our clients with “extra step” service along with world-class talent and experience. We strive to differentiate ourselves by delivering responsive insurance services.

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Your Trusted Partner & Advocate

As one of New England’s leading insurance brokers, Northstar Insurance, Needham MA, Services possesses the skills and resources to provide your business with the very best risk management and insurance solutions available today. We understand your risk profile is like no other business requiring custom-tailored services to meet specific, individual needs. We take the time to really know your operation and its exposures and hazards, whether you are a large company with multiple locations or a family owned business, so that we can manage and transfer your risk effectively. And, while our size permits us access to virtually every major insurance carrier that operates in New England, whether regional or national, we are an independently owned firm whose hallmark is in providing local, hands-on service.

You’ll experience our hands-on, responsive service in everything we do – from the commercial insurance products we secure, the industries in which we specialize, the risk management services we offer, the benefit programs we implement, and the families and individuals we protect. Our portfolio of products is extensive, enabling us to place coverages that address your needs today and into the future.

We’re Accountable to You

In partnering with NorthStar for your insurance needs, you’ll immediately realize how different we are. Our guiding principles are based on high ethical standards to always do the right thing, to work on your behalf year after year in negotiating the best pricing and terms and conditions available in the market, to resolve your issues and questions immediately, and to be the reliable advocate you expect from your insurance partner. Learn more about the NorthStar culture and how our Industry Expertise, Stewardship and Client Services define our customer relationships.

We Expect More of Ourselves So You Get More

We take pride in our high-level industry expertise, attention to detail, and diligence in serving our clients’ needs every day. Our team of experts believes in a simple philosophy: that we should provide our clients the same dedicated level of attention and service that we would expect if our positions were reversed. We take our stewardship obligation to our clients very seriously, and work tirelessly to constantly exceed expectations. Find out how we make a difference in the way we approach your insurance needs. Give us a call at (800) 301-1944.

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